Chief Operations Officer
At the root of Ken Fritz’s approach as the COO of Brown lies a steadfast commitment to client satisfaction. Handling day-to-day operations as well as the procurement of furniture and custom built-ins, Ken works closely with each designer to ensure that their clients receive above and beyond expectations. In fact, his commitment is so paramount that he has garnered Brown a five-star reputation for stellar customer service within the industry, personally calling clients and going on site visits after installations.
Ken has been at Brown for 36 years and has watched it grow from a small, family owned furniture store to a full-service design firm. It’s those humble beginnings that instilled a desire that continues to this day to always put the client at the forefront.
Outside of work, Ken enjoys watching sports and doting on his children and grandchildren.